I have had the pleasure to speak to a lot of companies in the last few months that play in the market of mobility management. Most of these companies have some pretty compelling solutions that handle either device management or application management or expense management, but none so far handle the entire gamut of mobility management.
So this is going to be a pretty short post, but if anything, I want this to be a point for debate and discussion. As far as I am concerned, mobility management - if you look at it holistically - includes:
- Requirements assessment
- Business and IT policy creation
- Device procurement...which ties into
- Device provisioning...which ties into
- Device management...which ties into
- (Custom) Application development...which ties into
- Application management
- Service management
- Security management
- Expense management
- End-user support
- Help Desk / Remote Access (I still consider this however a part of End-user support)
- Device replacement
- Data back up (where does this fit overall???)
I'm trying to look at this from an end-to-end, life-cycle approach. Am I missing anything? Have I split things too granularly? I'd love to get your feedback...
Enjoy the rest of Martin Luther King Day...
